Services for devices

Labtech provides professional services for the equipment of all those companies for which we are the exclusive representative. These services take place either directly on-site at the customer's premises or in our service centre in Telnice u Brna. Our team of expert technicians and application specialists, who are regularly trained by the manufacturers, provides these services for the customer.

Installation and commissioning

The installation of the system and its commissioning are part of the delivery. The installation process begins even before the system arrives at its destination. Before installation, we give the customer recommendations on the necessary equipment and the services of a laboratory or testing facility. During installation, the system is put into operation, tested and its full functionality demonstrated. At the end of the process, the customer is introduced to the basic operation, safety instructions for working with the device and trained in its further use.

Application support

Technical support also includes application support. We are able to advise you, and program or modify new test methods. Application specialists can also advise online via a remote connection to the system via TeamViewer.

Preventive maintenance

Regular checks of the correct functionality of the test equipment and measurement accuracy extend the life of the investment and minimise any unplanned shutdowns. Based on the manufacturer’s recommendations, we suggest a preventive maintenance programme that will fit your schedule and equipment usage pattern. This minimises additional costs for necessary repairs.

Modernisation and SW upgrade

We can modernise older machines supplied by us or competitors so that their service life is extended, thereby reducing costs. In this way, the potential of the existing equipment is fully utilised and, after modernisation, can continue to serve its original purpose without any restrictions. The control electronics, which are the most likely to become obsolete, tend to be modernised with the help of SW upgrades that respond to existing needs.

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